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Have a question or would like to know more about Ryze?
Find answers to frequently asked questions here.
Ryze is used by students of select partner universities or employees of partner businesses.
We team up with each to offer their students or employees a powerful and dynamic learning environment.
Ryze is currently providing business-centric lessons, covering topics such as:
Ryze also contains several university-wide topics that any student from any school can benefit from. These include:
Ryze has also been used as a companion for welcome-week students, providing advice, knowledge and guidance to students prior to arriving at their chosen campus.
Our content is created by academics at universities from around the UK, including University of Nottingham, Exeter, UCL, UEA, University of Surrey, University of Liverpool.
However individual institutions can upload their own content into Ryze and issue access to content to specific students.
We work with institutions to create content that best matches your courses. If you would like to work with our parent organisation to create a bespoke course, you can find out more on our Studious website.
Ryze is currently available to a select number of students. We’re continuously looking to expand our partnerships with educational institutions across the UK and internationally.
If you are within the education sector and would like to utilise Ryze within your department, we would love to speak with you.
We care about promoting learning accessibility for all. These are some features we offer to make content accessible: - High contrast ratios between foreground and background. - Dynamic text sizing based on the accessibility font size on the device. - Photosensitive Epilepsy warnings on videos. - Dark mode to reduce eye strain. - Close captioning for videos
We understand this is an ongoing effort to make Ryze accessible for everyone. We are already working on the development of new features to be release in the next cycle of updates.
Yes. An account is needed to use Ryze so that we can record your progress; award achievements; and save what lessons and quizzes you complete. We also use your account to provide you with custom content created by your university or business organisation.
Creating an account is currently reserved for university students that have partnered with Ryze. To create an account, download the app onto a device and follow the on-screen instructions. When prompted to do so, register with your university email address as this will allow us to validate your account and show you content that is relevant to you.
We take account security very seriously. As a result, we will not be able to assist you with any lost login credentials. However here are a few steps which might help you out:
If you see an email or password incorrect message, make sure that the email address you entered is the one that you used to register for your Ryze account. If you continue to see this message, you can select the *Forgotten your password?* link below the password field, then enter the email address you used to sign up for Ryze and you will receive a password reset email.
Common Login Problems
If you entered your email address in the “Reset your password” form at the Forgotten your password? link but you have not received an email message with a link to reset your password, first check for these common problems: - Did you enter the same email address that you used to register for your Ryze account? Reset messages are only sent to registered email addresses. - Is your email address entered correctly? Check for errors and try again. - Did you check your spam message folder? Check your spam folder for a message from noreply@studious-ryze.firebaseapp.com. - If the message is not there, try adding noreply@studious-ryze.firebaseapp.com to your contacts or your approved senders list, or contact support@ryze.org.uk to report the issue. - Did you delete your account? It will not be possible to regain access to a deleted account. - Did you complete the account registration process for app.ryze.org.uk? To check, try registering again using the same email address. If the account does exist, a message will indicate that you have entered a duplicate email address.
Other Error Messages
If you see a different error when trying to sign in, check for these common problems: - Make sure that you are using the latest version of Safari or Chrome. - Make sure that you have cookies and JavaScript enabled. - Try clearing your browser’s cache
We’ve made deleting your account simple and straight forward. To delete your account, login to Ryze, visit the settings screen and tap delete my account. You’ll be asked to confirm the deletion before all of your personable data is erased from our systems.
Please note: account deletion is irreversible - even our crew of techno-geeks won’t be able to recover a deleted account, so please proceed with caution.
For account security, your Ryze account will be temporarily locked if someone enters the wrong password multiple times.
To regain access after a lockout: 1. Wait 1 hour. 2. Reset your password using the Forgotten your password? link below the password field. 3. Enter your registered email address. An email will then be sent with a link to create a new password. 4. Click the password reset link in the password reset message and type, confirm, and submit the new password.
If you are repeatedly locked out, we recommend: - Double checking that you have submitted the password change - Clearing your browser of any saved passwords, or using an incognito browser, before trying again.
There may be several reasons why you have not received an activation email: - There was a typo or error in the email address when you registered on Ryze/ - You may not have successfully registered an account on Ryze. - The automated activation email message was caught by your spam filter. - Your email provider may have blocked the automated email message.
Here’s what you can do: - Check your spam or junk mail folder for an email from noreply@studious-ryze.firebaseapp.com. - Add noreply@studious-ryze.firebaseapp.com to your email contacts or approved senders list. - Try registering again with the same email address. If the account does exist, you’ll see a message indicating that an account already exists for the email address you’ve entered. - From the app.ryze.org.uk in page, click on the Forgotten your password? link. The password reset message will activate your account.
Ryze has been designed as a mobile-first experience. As a result, Ryze works great on a smartphone. We’ve worked extra hard to support Ryze on the majority of Apple’s iPhone devices as well as a large portion of Android devices from multiple manufacturers.
For those with a tablet, Ryze not only works on iPads and Android tablets, it also looks great too. The larger screen sizes available on tablet devices mean we can offer an even better experience.
However those without a smartphone or tablet, Ryze also runs as a web-app. You can visit the web-app via a browser by visiting app.ryze.org.uk. For best results, we recommend you use either the Google Chrome or Apple Safari browser.
Ryze is compatible with most modern smartphones for iOS and Android. For those without a compatible smartphone, Ryze is also available as a web-app via a browser. Most current browsers will work on app.ryze.org.uk. For best performance, we recommend the latest versions of: - Chrome - Safari
Note: If your module includes timed exams or proctored exams, you cannot take them using the Ryze app.
Ryze offers a demonstration collection that is designed to show learners who are new to the Ryze app how to make the most of our collections.
Enrol on the Organisational Behaviour collection and try it out! You will learn how to navigate the Ryze platform and complete your first collection!
Ryze can be referenced in one of two ways, depending on whether the author is named within the track:
Where the author is named:
When an author is named within a track you can reference your work in the following way:
Pettinger, R. (2020), Power and Politics, (name of track) cited in Management Collection, Ryze app, Google play/App store, date accessed.
To summarise, the format you should use is:
[Author name]. (year of publication), chapter title, cited in ‘book title’ publisher details, date accessed
Where author is not named:
When an author is not named, you should compose your reference like this:
Author Collective. (2020), Personality and Identity, Organisational Behaviour, Accessed online, 14/01/2021, Ryze.
To summarise, the format you should use is:
Author name, chapter/track title, collection title, ‘Accessed online, date’, publisher.
If you are referencing Ryze in your formal assessment, please make sure that the above matches your institutions’ chosen referencing style. In doubt, it’s best to ask your course leader.
Ryze offers a demonstration collection that is designed to show learners who are new to the Ryze app how to make the most of our collections.
Enrol on the Organisational Behaviour collection and try it out! You will learn how to navigate the Ryze platform and complete your first collection!
The best way to get help with your collection is directly through your module leader.
Note: We are not able to provide direct contact information for professors, teaching assistants (TAs), or other module staff.
Have a question or would like to know more about Ryze?
Ryze is free to download from the iOS App Store and Android's Google Play Store. Download today and start your learning journey.